Privacy Policy - Aquatechniques

Who we are

Our website address is: https://www.aquatechniques.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

“I have been using Simon and his company for over 15 years now and I could not ask for better service. A great relationship has formed from starting with a small 75L freshwater aquarium and gradually succumbing to the hobby and moving up to a 700L saltwater reef. Thank you for all the support, knowledge and time Simon.”

“Luke maintains my aquarium on a weekly basis and he is always friendly, on time and very professional in his manner. His fish and coral knowledge is amazing and I look forward to his visits and I am sure the fish do too!”

“The team looks after my aquarium and they is always happy to chat with me, whether it is about new ideas or concerns I have with the fish. My mind is always put at ease and I feel as though they take care of my aquarium as if it were there own, you could not ask for more.”

“It is great to find a business that is large enough to handle problems should they spring up, but also small enough that you have the personal touch and feel that they truly care about the fish. Couldn’t be happier.”

“We moved to Glassbox Trading from another company about a year ago and wished we had done it years ago! Always professional and everyone we have spoken to is polite and knowledgeable. They have done an excellent job of turning our dreary tank into a sight to behold and we have fallen in love with it again, thank you!”

“Simon and his team do a great job looking after both of my aquariums at my home and in my office. Top notch, professional service.”

“I have used Simon for many years and his team are always on time and leave the tank sparkling. No fuss involved, they just get on with the job and you could not ask for more.”

“Aquatechniques did a one off clean on my aquarium, but after the amazing job they did, I have had the back on a monthly basis ever since – the tanks have never looked so good.”